Last updated: October 19, 2026
One-Year Limited Warranty
Our furniture is made to last. If a manufacturing defect shows up, we'll fix it at no cost to you.
Who is covered
This warranty is given by WOODENLUXE ULUDAG LLC ("Woodenluxe") to the original purchaser of Woodenluxe furniture bought on woodenluxe.com and delivered in the United States.
What's covered, and for how long
Defects in materials and workmanship under normal residential use, for one year from the date of delivery.
What we'll do
We'll repair or replace the defective part or product at no cost to you. If repair or replacement isn't possible, we'll refund what you paid for the item. We cover the shipping and pickup costs needed for warranty service.
How to make a claim
- Email info@woodenluxe.com within the warranty period with your order number, a description of the problem, and photos.
- We'll review your claim and tell you the next steps. If needed, we'll arrange a free pickup.
Your order confirmation email is your proof of purchase. You don't need any other document.
What's not covered
- normal wear and tear;
- damage from misuse, accidents, impacts, overloading, or assembly that doesn't follow the instructions;
- commercial or rental use;
- modifications or repairs made by others;
- damage from moisture, direct sunlight, heat, or unsuitable cleaning products, except for outdoor furniture used according to its care instructions;
- natural variations in wood, such as grain, knots, and differences in tone, which are part of its character and aren't defects.
Legal information
Any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited to one year from the date of delivery. Some states don't allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
Woodenluxe isn't responsible for incidental or consequential damages. Some states don't allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
If your item arrived damaged or isn't what you ordered, see also our Return & Refund Policy.
Contact
WOODENLUXE ULUDAG LLC (Woodenluxe)
1209 Mountain Rd Pl NE, Ste N, Albuquerque, NM 87110, United States
Email: info@woodenluxe.com
Phone: +1 (505) 308-6285